--- title: "Deleting Items in EnrollNow: Two-Step Confirmation Process" description: "To prevent accidental deletions and protect important data, Ripple requires a two-step confirmation process for deleting certain records. This safeguard applies to the following items: Participants fr" --- [Skip to content](https://support.enrollnow.io/en/knowledge-base/how-to-use-the-two-step-deletion-process#main-content) [EnrollNow Support Center](https://support.enrollnow.io/helpdesk?hsLang=en) ![Logo + Tagline](https://support.enrollnow.io/hs-fs/hubfs/EnrollNow/Brand%20Assets/Logo%20+%20Tagline.png?width=300&height=75&name=Logo%20+%20Tagline.png) - [Support Center](https://support.enrollnow.io/helpdesk) - [User Community](https://academy.enrollnow.io/) - [Learning Academy](https://academy.enrollnow.io/) - [Knowledge Base](https://support.enrollnow.io/en/knowledge-base) Open main navigation Close main navigation - [Support Center](https://support.enrollnow.io/helpdesk) - [User Community](https://academy.enrollnow.io/) - [Learning Academy](https://academy.enrollnow.io/) - [Knowledge Base](https://support.enrollnow.io/en/knowledge-base) - [EnrollNow Support Center](https://support.enrollnow.io/helpdesk) How can we help you? - There are no suggestions because the search field is empty. 1. [EnrollNow Knowledge Base](https://support.enrollnow.io/en/knowledge-base?hsLang=en) 2. [FAQs & Troubleshooting](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en) 3. [FAQ](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#faq) July 8, 2026 # Deleting Items in EnrollNow: Two-Step Confirmation Process To prevent accidental deletions and protect important data, EnrollNow requires a two-step confirmation process for deleting certain records. This safeguard applies to the following items: - Participants from a Study - Participants from the Registry - Consent forms from the Consent Log on a participant’s Profile Card - Surveys from the Survey Creator - Entire studies #### Deleting Participants, Consent Log Items, or Surveys When attempting to delete any of the following: - A participant from a Study or the Registry - A consent form from the Consent Log - A survey from the Survey Creator ### Follow these steps: 1. - Click the **delete** button associated with the item. - A prompt will appear requesting confirmation. - **Type `DELETE` in all capital letters** to proceed. - The item will then be permanently deleted from EnrollNow. ![](https://support.enrollnow.io/hubfs/Knowledge%20Base%20Import/support.ripplescience.comhcarticle_attachments13363434348173.jpeg) ### Deleting a Study The process for deleting a study requires an additional step to ensure data integrity. #### **Step-by-step:** 1. **Archive the study**: - Navigate to the Study Settings. - Select the option to **archive** the study. 2. **Delete the archived study**: - Locate the study in the **Archived Studies** section. - Click the delete icon and follow the prompt to confirm. For questions or concerns regarding deletion permissions or data retention policies, please contact EnrollNow Support. ![](https://support.enrollnow.io/hubfs/Knowledge%20Base%20Import/support.ripplescience.comhcarticle_attachments13363386784781.gif) #### ⚠️ Important Warning Once a participant, consent form, survey, or study is deleted: - **It cannot be recovered.** - Ensure that the deletion is intentional and that the information is no longer needed. - [My Account](https://support.enrollnow.io/en/knowledge-base/my-account?hsLang=en#main-content) - [Customer Corner](https://support.enrollnow.io/en/knowledge-base/my-account?hsLang=en#customer-corner) - [Support](https://support.enrollnow.io/en/knowledge-base/my-account?hsLang=en#support) - [Users & Permissions](https://support.enrollnow.io/en/knowledge-base/users-permissions?hsLang=en) - [Registry](https://support.enrollnow.io/en/knowledge-base/registry?hsLang=en) - [Studies](https://support.enrollnow.io/en/knowledge-base/studies?hsLang=en) - [Dashboard](https://support.enrollnow.io/en/knowledge-base/dashboard?hsLang=en) - [Participants](https://support.enrollnow.io/en/knowledge-base/participants?hsLang=en#main-content) - [Potential/Enrolled](https://support.enrollnow.io/en/knowledge-base/participants?hsLang=en#potential-enrolled) - [Sex/Gender](https://support.enrollnow.io/en/knowledge-base/participants?hsLang=en#sex-gender) - [Tasks](https://support.enrollnow.io/en/knowledge-base/tasks?hsLang=en#main-content) - [Tasks](https://support.enrollnow.io/en/knowledge-base/tasks?hsLang=en#tasks) - [Recruitment](https://support.enrollnow.io/en/knowledge-base/recruitment?hsLang=en#main-content) - [Sources](https://support.enrollnow.io/en/knowledge-base/recruitment?hsLang=en#sources) - [Strategies](https://support.enrollnow.io/en/knowledge-base/recruitment?hsLang=en#strategies) - [Calendar](https://support.enrollnow.io/en/knowledge-base/calendar?hsLang=en) - [Survey Creator](https://support.enrollnow.io/en/knowledge-base/survey-creator?hsLang=en#main-content) - [Tips and Tricks](https://support.enrollnow.io/en/knowledge-base/survey-creator?hsLang=en#tips-and-tricks) - [Thank you page](https://support.enrollnow.io/en/knowledge-base/survey-creator?hsLang=en#thank-you-page) - [Question Types](https://support.enrollnow.io/en/knowledge-base/survey-creator?hsLang=en#question-types) - [Report Builder & Reports](https://support.enrollnow.io/en/knowledge-base/report-builder-reports?hsLang=en#main-content) - [Reports](https://support.enrollnow.io/en/knowledge-base/report-builder-reports?hsLang=en#reports) - [Report Builder Basics](https://support.enrollnow.io/en/knowledge-base/report-builder-reports?hsLang=en#report-builder-basics) - [Study Settings](https://support.enrollnow.io/en/knowledge-base/study-settings?hsLang=en#main-content) - [Requirements](https://support.enrollnow.io/en/knowledge-base/study-settings?hsLang=en#requirements) - [Email and Texts](https://support.enrollnow.io/en/knowledge-base/study-settings?hsLang=en#email-and-texts) - [Display](https://support.enrollnow.io/en/knowledge-base/study-settings?hsLang=en#display) - [Details](https://support.enrollnow.io/en/knowledge-base/study-settings?hsLang=en#details) - [Statuses](https://support.enrollnow.io/en/knowledge-base/study-settings?hsLang=en#statuses) - [Bulk Tasks](https://support.enrollnow.io/en/knowledge-base/study-settings?hsLang=en#bulk-tasks) - [Events](https://support.enrollnow.io/en/knowledge-base/study-settings?hsLang=en#events) - [Import/Export](https://support.enrollnow.io/en/knowledge-base/import-export?hsLang=en#main-content) - [Tips and Tricks](https://support.enrollnow.io/en/knowledge-base/import-export?hsLang=en#tips-and-tricks) - [study definitions](https://support.enrollnow.io/en/knowledge-base/import-export?hsLang=en#study-definitions) - [Export](https://support.enrollnow.io/en/knowledge-base/import-export?hsLang=en#export) - [API](https://support.enrollnow.io/en/knowledge-base/api?hsLang=en) - [FAQs & Troubleshooting](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#main-content) - [Ripple Performance](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#ripple-performance) - [Security Settings](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#security-settings) - [Reuse Custom ID](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#reuse-custom-id) - [Internal Server Error - Importing](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#internal-server-error-importing) - [Account Lock out](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#account-lock-out) - [FAQ](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#faq) - [Calendar Integration Issues](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#calendar-integration-issues) - [e-consent downloads](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#e-consent-downloads) - [Support Web Pages](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#support-web-pages) - [EnrollNow Glossary](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#enrollnow-glossary) - [EnrollNow Performance](https://support.enrollnow.io/en/knowledge-base/faqs-troubleshooting?hsLang=en#enrollnow-performance) - [Security](https://support.enrollnow.io/en/knowledge-base/security?hsLang=en#main-content) - [Security](https://support.enrollnow.io/en/knowledge-base/security?hsLang=en#security) - [Ripple Service Status Report](https://support.enrollnow.io/en/knowledge-base/security?hsLang=en#ripple-service-status-report) - [Workflows and How To's](https://support.enrollnow.io/en/knowledge-base/workflows-and-how-tos?hsLang=en) - [Site Admin](https://support.enrollnow.io/en/knowledge-base/site-admin?hsLang=en#main-content) - [Users](https://support.enrollnow.io/en/knowledge-base/site-admin?hsLang=en#users) - [Export](https://support.enrollnow.io/en/knowledge-base/site-admin?hsLang=en#export) - [Security](https://support.enrollnow.io/en/knowledge-base/site-admin?hsLang=en#security) - [Audit Logs](https://support.enrollnow.io/en/knowledge-base/audit-logs?hsLang=en) - [Product Release Notes](https://support.enrollnow.io/en/knowledge-base/product-release-notes?hsLang=en#main-content) - [2026](https://support.enrollnow.io/en/knowledge-base/product-release-notes?hsLang=en#2026) - [2025](https://support.enrollnow.io/en/knowledge-base/product-release-notes?hsLang=en#2025) - [2024](https://support.enrollnow.io/en/knowledge-base/product-release-notes?hsLang=en#2024) - [2023](https://support.enrollnow.io/en/knowledge-base/product-release-notes?hsLang=en#2023) - [2022](https://support.enrollnow.io/en/knowledge-base/product-release-notes?hsLang=en#2022) - [2019-2021](https://support.enrollnow.io/en/knowledge-base/product-release-notes?hsLang=en#2019-2021) [![](https://support.enrollnow.io/hubfs/EnrollNow-Logo-Color-BlueYellow.svg)](http://enrollnow.io)                                                                                 [Privacy Policy](https://enrollnow.io/legal/privacy-policy)[Terms of Service](https://enrollnow.io/legal/terms-of-service) Copyright © 2025, EnrollNow