--- title: "Emails: Send Bulk Email to Multiple Recipients from EnrollNow" description: Ripple allows users to send emails in bulk to participants. This feature is useful for sending reminders, announcements, holiday greetings, and other important communications related to the study. Bul --- [Skip to content](https://support.enrollnow.io/en/knowledge-base/send-a-bulk-email-to-multiple-recipients-through-ripple#main-content) [EnrollNow Support Center](https://support.enrollnow.io/helpdesk?hsLang=en) ![Logo + Tagline](https://support.enrollnow.io/hs-fs/hubfs/EnrollNow/Brand%20Assets/Logo%20+%20Tagline.png?width=300&height=75&name=Logo%20+%20Tagline.png) - [Support Center](https://support.enrollnow.io/helpdesk) - [User Community](https://academy.enrollnow.io/) - [Learning Academy](https://academy.enrollnow.io/) - [Knowledge Base](https://support.enrollnow.io/en/knowledge-base) Open main navigation Close main navigation - [Support Center](https://support.enrollnow.io/helpdesk) - [User Community](https://academy.enrollnow.io/) - [Learning Academy](https://academy.enrollnow.io/) - [Knowledge Base](https://support.enrollnow.io/en/knowledge-base) - [EnrollNow Support Center](https://support.enrollnow.io/helpdesk) How can we help you? - There are no suggestions because the search field is empty. 1. [EnrollNow Knowledge Base](https://support.enrollnow.io/en/knowledge-base?hsLang=en) 2. [Participants](https://support.enrollnow.io/en/knowledge-base/participants?hsLang=en) July 20, 2026 # Emails: Send Bulk Email to Multiple Recipients from EnrollNow EnrollNow allows users to send emails in bulk to participants. This feature is useful for sending reminders, announcements, holiday greetings, and other important communications related to the study. Bulk emails can be created from scratch or by using an existing email template. ### ![](https://support.enrollnow.io/hs-fs/hubfs/undefined-Jul-17-2026-08-12-08-8367-PM.png?width=670&height=222&name=undefined-Jul-17-2026-08-12-08-8367-PM.png) LIMITATION NOTE: EnrollNow is designed to limit outgoing bulk emails to **20 recipients per batch**, even when using the **“Select All Potential”** or **“Select All Enrolled”** participant options. This limit is in place to help manage server load and ensure compliance with email service provider standards that protect deliverability and reduce the risk of emails being flagged as spam. ### Steps to Send a Bulk Email 1. **Select Participants**: - Navigate to the **Participants(Potential or Enrolled)** section within your study. - Use the checkboxes to select the participants you want to include in the email communication or **"Select all Potential (or Enrolled) Participants"** to select all. 2. **Choose the Bulk Email Option**: - From the **drop-down menu**, select **“Send Bulk Email.”** 3. **Choose Your Email Template**: - **Option 1**: Select an existing email template from the list to automatically populate the email content. - **Option 2**: Choose **“Do not use a template”** to write a custom email. ![](https://support.enrollnow.io/hs-fs/hubfs/image-png-Jul-20-2026-12-46-42-1480-PM.png?width=508&height=439&name=image-png-Jul-20-2026-12-46-42-1480-PM.png) 4. Enter a **Reply To Address:** - Provide the email address where you would like participants to send their replies. This ensures that any responses to the email will be directed to the address you specify. - The participant will see Sent email address as email@ripplescience.com and the Reply -to email address you entered. 5. **Review and Edit the Email**: - Check the email content to ensure all placeholders (e.g., ``) will pull accurate data. - Make any necessary edits to personalize or update the email content. 6. **Set Additional Email Options** (Optional): - Choose if you would like to mark the email with any of the following: - **Last Contact**: Record this email as the last communication with the participant(s). - **Pinned Email**: Pin this email for easy reference later. - **Notify Your Team**: Send a notification to your study team about this email communication. - **Mark as Global**: Designate the email as a global communication. 7. **Send the Email**: - Click the **“Send Email”** button to send the email to your selected participants. #### **Understanding Recipient Privacy in Bulk Emails** When sending a bulk email through EnrollNow, participant privacy is maintained at all times. Each recipient will only see their **own name and email address** in the message they receive. #### What Recipients See: - Only **their own name** (as pulled from the participant profile) - Only **their own email address** - No information about other recipients included in the bulk email This ensures that participant contact information remains confidential and compliant with privacy best practices. 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