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SURVEY CREATOR - MULTI SELECT DROPDOWN QUESTIONS

Summary & Best Practices

In Survey Creator, the Multi-Select Dropdown is an advanced, space-saving hybrid tool. It combines the clean real estate of a dropdown with the multi-select capability of checkboxes. When a user clicks the input field, a dropdown list opens, allowing them to click multiple options. Each selected option is instantly pinned inside the input box and can be removed by clicking the small 'X' beside the selection.

When to Use It
  • Long Lists with Multiple Allowed Answers: Ideal when users need to select several items from a massive list (e.g., "Which health conditions affect your daily life?" or "Select all areas of research you are interested in").
  • Maximizing Page Real Estate: Use it when regular Checkboxes would take up too much vertical space on your page, creating a cluttered look.
  • Modern, Dynamic Visuals: Perfect for creating a polished, contemporary form interface where users can easily review and dismiss their selections by clicking an "X" on each selection.
When NOT to Use It
  • Strict Single-Choice Options: If a user is only allowed to pick one answer (like selecting their primary contact method), do not use a multi-select dropdown. Use a standard Dropdown or Radio Button Group to enforce a single selection.
  • Very Short Lists (2 to 5 options): Hiding a tiny handful of multi-select options inside a dropdown adds unnecessary clicking. Use standard Checkboxes so everything is out in the open.
  • Complex Exclusivity Logic: If picking one option must instantly disable specific others (beyond a generic "None of the above"), standard Checkboxes handle conditional choice disabling more transparently than a dropdown menu.

Property Grid

The General properties define the question’s identity, content, behavior, and data connections. You can specify the question name (backend value), title (survey label), and description; control whether the question is visible, read-only, or required; and add a comment box for additional respondent feedback. These settings also allow you to connect the question to a Multi Select Custom Variable.

When connected to a Custom Variable, some of the available Property Grid settings may be limited. These settings are managed by the variable itself.

The Choice Options properties control the answer choices available in the question. You can add, edit, remove, reorder, or randomize choices, and manage their underlying values and respondent-facing text separately. These settings also allow you to copy choices from another question, add special options such as Other or None, and include a Clear button so respondents can remove their selections.

Layout properties control how the question appears on the survey page. They let you place the question on a new line, hide its number, and determine whether it is collapsed or expanded. You can also adjust the alignment of the question title, description, and error messages, as well as control the question’s indentation and width. The settings also include the number of columns used to display the answer choices, allowing you to present them vertically or across multiple columns.

The Conditions properties control the question’s behavior based on survey responses or other conditions. You can determine when the question becomes visible, read-only, or required; set or reset its value; and define default values using expressions. These settings also allow you to hide the question when no choices are available and control when individual choices are visible or selectable.

Data properties manage how the question stores and uses response data. You can specify a Join identifier to connect related data, set or change the correct answer for evaluation purposes, and clear the answer when needed. The section also lets you choose whether display values should appear in dynamic text and determine whether answers to questions hidden by conditional logic should be cleared.

The Validation properties ensure that respondents provide acceptable answers. You can add validation rules to check whether responses meet specific requirements, such as a required format or value range. This section also allows you to customize the error message displayed when a required question is left unanswered.